Custom software

Software built around how your business actually operates.

What this covers

Customer and administrative portals, internal business systems, mobile-friendly field applications, workflow automation, integrations between services you already use, and replacements for spreadsheets or software that has outlived its usefulness.

Capabilities

What we build, grouped by the part of the business it serves.

Portals and access

Customer portals
Self-service for the things customers currently phone or email about.
Administrative portals
Operational control for your own team, with a real permission model.

Operations

Internal business systems
The system the business runs on, rather than a general tool bent into shape.
Workflow automation
Removing the retyping between two steps that already exist.

Field work

Mobile-friendly field applications
Built to be used on a phone, on site, by someone with one free hand.

Integration

Integrations
Connecting services you already pay for so they stop disagreeing.
Legacy replacement
Replacing spreadsheets, or software that has outlived its usefulness, without losing the history in it.

Content

Content management
Custom CMS work so staff can maintain the site and catalog without a developer.

How a project runs

From the first conversation to the system you still use.

We do not hand a finished project to a support desk that has never seen it.

01
Understand the operation
We start with how the work happens now, including the spreadsheet and the workaround nobody documented.
02
Agree what it has to do
Scope written against the operation rather than a feature list, so what is being paid for is legible.
03
Build it
Written around your process, on infrastructure sized for what it has to carry.
04
Deploy and train
Migrated and put into service, with the people who will use it trained before it becomes their only option.
05
Support and extend
The team that built it maintains it. Several of the systems we run have been in service for years.